Privacy Policy

Last updated: May 21, 2025

1. Introduction

At SSA AgTech ("we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website at ssagtech.com (the "Website")
  • Use our soil sensors, irrigation systems, and other agricultural devices (the "Devices")
  • Access our mobile applications and dashboard (the "Applications")
  • Contact us or otherwise engage with our services (collectively, the "Services")

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, address
  • Account Information: Username, password, account preferences
  • Business Information: Farm details, crop types, farming practices
  • Payment Information: Billing address, payment method details (we do not store complete credit card information)
  • Communications: Information provided in emails, contact forms, customer support interactions

2.2 Farm and Agricultural Data

Our Devices and Applications collect data about your farm and agricultural operations, including:

  • Soil moisture levels, pH, temperature, and nutrient content
  • Irrigation patterns and water usage
  • Weather data related to your farm location
  • Crop growth data and harvest information
  • Geographical information and field mapping data

2.3 Device and Usage Information

When you use our Website or Applications, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage patterns and interaction with features
  • Referring websites and click paths
  • Timestamps and frequency of use

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Please see our Cookie Policy section below for more details.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Provide and Improve Services

  • Deliver the functionality of our Website, Devices, and Applications
  • Process orders, payments, and deliver purchased products
  • Analyze and optimize soil health and irrigation practices
  • Develop and improve our products and services
  • Provide customer support and respond to inquiries

3.2 Communication and Marketing

  • Send administrative notifications, such as security alerts
  • Provide updates about our products and services
  • Send marketing communications (with your consent where required)
  • Process feedback and survey responses

3.3 Research and Analytics

  • Analyze usage patterns and trends
  • Compile anonymous agricultural data for research purposes
  • Create aggregated datasets to improve agricultural practices
  • Develop predictive models for crop management

3.4 Legal and Security

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect against, identify, and prevent fraud and other illegal activities
  • Address and mitigate technical issues and security risks

4. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Contractual Necessity: Processing necessary to fulfill our contractual obligations to you.
  • Legitimate Interests: Processing based on our legitimate business interests, such as improving our services, marketing, and fraud prevention.
  • Consent: Processing based on your explicit consent, such as for marketing communications.
  • Legal Obligation: Processing necessary to comply with our legal obligations.

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

We share information with third-party service providers who help us operate our business, such as:

  • Payment processors and financial institutions
  • Cloud service providers and data storage companies
  • Customer service and support providers
  • Analytics and research companies

These providers are contractually obligated to protect your information and can only use it for specified purposes.

5.2 Partners and Affiliates

We may share information with business partners and affiliated companies to offer joint products, services, or promotions.

5.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5.6 Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for research, analysis, and similar purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Employee training on data protection
  • Physical security measures for our facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of our ongoing relationship with you
  • Our legal obligations under applicable laws
  • Statute of limitations for potential legal claims
  • Operational necessity and business practices

Agricultural data from our Devices may be retained for longer periods to improve product functionality, support long-term trend analysis, and enhance agricultural research.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

8.1 Access and Information

You may request access to the personal information we hold about you and information about how we process it.

8.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

8.3 Deletion

You may request that we delete your personal information in certain circumstances.

8.4 Restriction of Processing

You may request that we restrict the processing of your personal information in certain circumstances.

8.5 Data Portability

You may request to receive your personal information in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller.

8.6 Objection to Processing

You may object to the processing of your personal information in certain circumstances.

8.7 Withdrawal of Consent

You may withdraw any consent you previously provided to us for the processing of your personal information at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that certain limitations or exceptions may apply to your rights based on applicable laws.

9. International Data Transfers

We are based in Romania and process data both within the European Economic Area (EEA) and in other countries. When we transfer personal information from the EEA to countries that have not received an adequacy decision from the European Commission, we use appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Cookie Policy

10.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

10.2 Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Website. They enable basic functions like page navigation and access to secure areas.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website. This helps us improve website functionality.
  • Functionality Cookies: Used to recognize you when you return to our Website, enabling us to personalize content and remember your preferences.
  • Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed. We may use this information to make our Website more relevant to your interests.

10.3 Cookie Management

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences by changing your browser settings. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our Website, and some services may not function properly.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or by means of a notice on our Website prior to the changes becoming effective.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

SSA AgTech
Mihai Eminescu Street
Hunedoara, Romania
Email: contact@ssagtech.com
Phone: +40 724 326 925

We will respond to your request within 30 days.